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Literature Download

Click below for more information about Central Brass products.

Pioneer Industries Catalog

2016 Central Brass Product Catalog

Warranty*

The Central Brass Company provides to the original consumer the following warranties for Genuine Central Brass manufactured products and components used in commercial plumbing or residential applications.

Central Brass Company will replace, free of charge, to the original consumer purchaser, any and all parts that prove defective under normal installation, use, and service. This warranty does not cover damage or defects due to normal wear and tear, misuse, abuse, accident, or improper installation. Replacement parts can be obtained from your local dealer or directly from Central Brass Company. Central Brass Company recommends using a certified plumber for all faucet installations and repairs. Dated proof of purchase must accompany all warranty claims.

FAUCET WARRANTY The Faucet, defined as any metal cast, forged, stamped or formed portion of the product, not including moving parts or other components covered under other Central Brass warranties, is warranted against manufacturing defects for the life of the product.

CARTRIDGE WARRANTY Genuine Central Brass cartridges incorporated in Central Brass products are warranted against manufacturing defects for a period of five (5) years from the date of purchase.

SENSOR FAUCETS The mechanics of the Central Brass Sensor Faucets are warranted for five (5) years from the date of installation. The electronics and solenoid are warranted for a period of one (1) year from the date of installation.

ONE YEAR FINISH WARRANTY – COMMERCIAL – For Products used in commercial plumbing applications, the finish of the Product is warranted against material manufacturing defects for a period of one (1) year from the date of Product purchase.

FIVE YEAR FINISH WARRANTY – RESIDENTIAL – For Products used in commercial plumbing applications, the finish of the Product is warranted against material manufacturing defects for a period of one (5) year from the date of Product purchase.

Central Brass

(800) 321-8630

FAQ’s
How can we help

If you can’t find the answer to your question, our customer service professionals are standing by to assist.

Please call us

(800) 338-9468

5:00AM – 5:00 PM Pacific Monday – Friday.

CentralBrass-Line-Drawing-FAQ
How can I contact Central Brass for help?
How do I determine if I have a Central Brass faucet?
What finishes does Central Brass offer?
What is PVD (Physical Vapor Deposition)?
What does the WaterSense label mean?
What is CAL Green?
How do I determine the model number of my Central Brass faucet?
What is AB1953 or Lead Free?
How do I know which models are AB1953, NSF 372 or SWDA compliant?
How can I remove mineral deposits from my aerator?
How should I clean and maintain the finish on my faucet?
What is the meaning of ADA? How do I know if the product meets ADA requirements?
How can I clean and/or remove mineral deposits from my showerhead?
Why is the finish deteriorating on my Central Brass faucet?
Does my Central Brass faucet meet code requirements?
Where do I find Central Brass replacement parts?
Can I Make Adjustments to Increase the Flow of Water?
Are Central Brass faucets easy to install?
I purchased the wrong model. How can I get reimbursed for my uninstalled faucet?
How do I adjust the timing on a slow-close faucet?
Can I upgrade my existing Central Brass faucet with a ceramic disc cartridge?
How do I figure out which stem I need for replacement?
How do I know which Seat item number I need to replace my old Central Brass faucet?
What spout options are available?
What handle options are available?
What wall-mount flange options are available?
How do I figure out what shower stem I need for replacement?
I have an old Central Brass tub and shower valve. Can I upgrade the trim without changing the valve inside the wall?
builder

We’re here to help.

We take customer service seriously. We’ll help you find the right product and work just as hard to make sure it’s a perfect fit. Call us any time you have questions about a product, an order or troubleshooting.

Builders trust Pioneer

The Pioneer family of companies has provided top-quality faucets and fixtures to builders, contractors and plumbers for more than three decades. Each of our brands – Pioneer, Olympia and Central Brass Company – is uniquely designed to meet the needs of a particular market and delivers on the Pioneer promise of excellence and reliability.

Find out which Pioneer faucet is right for your next project. Contact us today.