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Literature Download

Click below for more information about Olympia products.

Pioneer Industries Catalog

2016 Olympia Product Catalog

Warranty*

Olympia Faucets, Inc. Limited Lifetime Warranty
Olympia Faucets, Inc. warrants its products to the original consumer purchaser to be free from defects in material and workmanship as long as the consumer purchaser owns it. Dated proof of purchase must accompany all warranty claims. PVD finishes carry a lifetime warranty in residential and commercial plumbing service.

Olympia Faucets, Inc. will replace, free of charge, to the original consumer purchaser, any and all parts that prove defective under normal installation, use, and service. Damage as a result of misuse, abuse, accident, or improper installation, will consequently void this warranty. Replacement parts can be obtained from your local dealer or directly from Olympia Faucets. Olympia Faucets, Inc. recommends using a certified plumber for all faucet installation and repair in commercial plumbing.

This warranty is limited to replacement of defective parts only. Incidental and consequential damages, labor charges, repair, or replacement costs are expressly excluded. Some states do not allow the exclusion or limitation in incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, as you may have other rights which vary from state to state.

Installation or maintenance and cleaning must be in compliance with instructions furnished with every Olympia product. If you find a problem with your product, please immediately contact your nearest Olympia Faucets, Inc. dealer or sales representative.

Olympia Faucets, Inc.

(888) 772-7701

*10-year limited warranty on commercial and multi-family projects

FAQ’s
How can we help

If you can’t find the answer to your question, our customer service professionals are standing by to assist.

Please call us

(800) 338-9468

5:00AM – 5:00 PM Pacific Monday – Friday.

Olympia-Line-Drawing-FAQ
What kind of faucet is right for me?
How do I determine the model number of my Olympia faucet?
Are Olympia faucets lead free?
Where do I find Olympia replacement parts?
How can I obtain a parts breakdown or specification sheet for my faucet?
What does sweat or CxC mean?
Which way are the handles supposed to turn on my faucet?
Can I make adjustments to increase the flow of the water?
My faucet is leaking or the water flow is low.
Why is the finish deteriorating on my faucet?
What is PVD (Physical Vapor Deposition)?
Why do my handles work backward when using my lever two handle faucet?
Are Olympia faucets easy to install?
What tools do I need to install or fix my faucet?
Any tips for using tools?
When do I need to use Teflon tape, pipe dope or plumber's putty?
What is the best way to clean and care for my Olympia faucet?
How should I clean or maintain the finish on my faucet?
What do I need to do to return a Olympia faucet?

We’re here to help.

We take customer service seriously. We’ll help you find the right product and work just as hard to make sure it’s a perfect fit. Call us any time you have questions about a product, an order or troubleshooting.

Builders trust Pioneer

The Pioneer family of companies has provided top-quality faucets and fixtures to builders, contractors and plumbers for more than three decades. Each of our brands – Pioneer, Olympia and Central Brass Company – is uniquely designed to meet the needs of a particular market and delivers on the Pioneer promise of excellence and reliability.

Find out which Pioneer faucet is right for your next project. Contact us today.