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Click below for more information about Central Brass products.

2018 Central Brass Product Catalog

Warranty*

Central Brass Inc. Limited Lifetime Warranty
Central Brass, Inc. warrants its products to the original consumer purchaser to be free from defects in material and workmanship as long as the consumer purchaser owns it. Dated proof of purchase must accompany all warranty claims. All finishes carry a lifetime warranty in residential and 10 year warranty in commercial plumbing service as long as the consumer purchaser owns it.

If the faucet should ever develop a leak or drip during warranty period, Central Brass Company, will free of charge provide the parts necessary to put the faucet back in good working condition and will replace any part or finish proven defective under normal installation, use, and service to the original consumer purchaser.

Damage as a result of misuse, abuse, accident, or improper installation, will consequently void this warranty. Use of non-genuine Central Brass Parts will consequently void this warranty. Replacement parts can be obtained from your local dealer or directly from Central Brass. Central Brass recommends using a certified plumber for all faucet installation and repair.

This warranty is limited to replacement of defective parts only. Incidental and consequential damages, labor charges, repair, or replacement costs are expressly excluded. Some states do not allow the exclusion or limitation in incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, as you may have other rights which vary from state to state.

Installation or maintenance and cleaning must be in compliance with instructions furnished with every Central Brass product. If you find a problem with your product, please immediately contact your nearest Central Brass Company dealer or sales representative.

*10-year limited warranty on commercial and multi-family projects except for products specified below. Effective for products sold after 07/01/2017

Sensor Faucets: The mechanics of the Central Brass Sensor Faucets are warranted for five (5) years from the date of installation. The electronics and solenoid are warranted for a period of one (1) year from the date of installation.

Pre-Rinse: The mechanics of the Central Brass Pre-rinse Spray valve are warranted for five (5) years from the original date of purchase.

Central Brass

(800) 321-8630

FAQ’s
How can we help

If you can’t find the answer to your question, our customer service professionals are standing by to assist.

Please call us

(800) 338-9468

5:00AM – 5:00 PM Pacific Monday – Friday.

CentralBrass-Line-Drawing-FAQ
How can I contact Central Brass for help?

Call Customer Service at 1-800-338-9468 or email us at sales@centralbrass.com

How do I determine if I have a Central Brass faucet?

Most Central Brass faucets have the name on the faucet body. However, faucets manufactured before 2009 should have the “Central” name on the top of the handle. Faucets manufactured after 2009 will have the name on the back side of the faucet body or escutcheon.

What finishes does Central Brass offer?

Central Brass offers the following finishes:

  • Polished Chrome
  • PVD Brushed Nickel (BN)
  • Rough Chrome (RC)
What is PVD (Physical Vapor Deposition)?

PVD is a vaporization coating technique, which is an alternative process to electroplating. PVD offers durable finishes in a wide variety of colors. This is a more environmentally friendly process than traditional electroplating. PVD finishes go through a strict five-step process (Pre-clean, Evaporation, Transportation, Reaction and Deposition). The finishes are closely inspected and tested in our factory before shipping.

What does the WaterSense label mean?

The Water Sense program is a voluntary partnership program sponsored by the Environmental Protection Agency (EPA) that is designed to encourage water efficiency in the U.S through the use of special labeled consumer products.

To carry the Water Sense label, lavatory faucets must have a maximum flow rate of 1.5 GPM and showerheads a maximum flow rate of 1.75-2.0 GPM. The Water Sense label makes it easy to identify faucets and fixtures that help save water.

For more information regarding WaterSense labeled products, please visit Water Sense

What is CAL Green?

CAL Green refers to the California Green Building Code, a statewide code relating to certain categories of residential and non-residential buildings. It mandates a 20% reduction in water usage for kitchen and lavatory faucets, as compared to the industry baseline of 2.2 gallons per minute. This results in a usage requirement of a maximum 1.76 GPM. Pioneer kitchen and lavatory faucets are CAL Green compliant. CAL Green is a registered trademark of the state of California Building Standards Commission.

How do I determine the model number of my Central Brass faucet?

You can find the model number on the front cover of your instruction manual. If you still have the product packaging, the model number will be shown on the box label. If you can’t find a model number, please contact us at (800) 321-8630, or email us an image of the product at sales@centralbrass.com.

What is AB1953 or Lead Free?

Currently, all products intended for potable water use must be lead free. The term “lead free” requires water to have less than 0.25% weighted average lead content in relation to the wetted surface of pipes, fittings, and fixtures in systems delivering water for human consumption.

California AB1953 (or Vermont S152 for Vermont Queries) is a law that limits the weighted average of lead content in pipes, fittings and plumbing fixtures used to convey drinking water to a maximum of 0.25% on wetted surfaces.

How do I know which models are AB1953, NSF 372 or SWDA compliant?

LeadFreeThis icon is used to signify models that are AB1953, NSF 372 or SWDA compliant.

How can I remove mineral deposits from my aerator?
  • Step 1: Remove the aerator.
  • Step 2: Soak it in vinegar overnight, then rinse with water.
  • Step 3: For stubborn mineral deposits, scrub with a toothbrush.
How should I clean and maintain the finish on my faucet?

First, use clean water to wash the faucet. Dry with a 100% cotton cloth. If water is allowed to evaporate on the faucet surface, it can lead to a build-up of mineral deposits. Be sure to clean with a damp non-abrasive sponge and buff it dry with a clean soft cloth. To remove water spots, use warm water and a soft, damp cloth. Hard water stains may be removed using a 50/50 solution of white vinegar and water. Make sure to rinse thoroughly with water afterwards.

NOTE: Cleaning manufacturers frequently change formulas, so we do not recommend specific cleaners.

Avoid both industrial and abrasive cleaners, such as:

  • Scotch-Brite© Heavy Duty Scrub Sponges.
  • Scrubbing Bubbles© Bathroom Cleaner.
  • Lysol© Basin Tub, Soft Scrub, and Tile Cleaner.
  • Products that state on the label that they remove tarnish and rust, and those containing hydrofluoric, hydrochloric and/or phosphoric acids and caustic agents.
  • Harsh abrasives or polishes.
  • Bleach-based cleaners.
What is the meaning of ADA? How do I know if the product meets ADA requirements?

ADA-logoADA stands for American with Disability Act. ANSI A117.1 is a standard that defines requirements a product must meet in order to comply with the ADA. All products displaying the ADA logo comply with the applicable requirements.

How can I clean and/or remove mineral deposits from my showerhead?
  • Showerheads with self-cleaning nozzles: Wipe the face of the shower head to loosen and break away deposits.
  • Showerheads without self-cleaning nozzles: Unscrew the showerhead and soak it in a 50/50 vinegar and water solution for several hours. For stubborn deposits, rub with a toothbrush.
Why is the finish deteriorating on my Central Brass faucet?

Usually, finish deterioration is due to years of wear and tear, abuse or chemical attack. There is no repair once the finish is damaged, however you have the ability to replace many of the common faucet parts where the deterioration is most noticeable.

Please e-mail us for assistance at sales@centralbrass.com, or contact our customer service at (800) 338-9468.

Does my Central Brass faucet meet code requirements?

Central Brass products are designed and manufactured in compliance with the following codes:

Where do I find Central Brass replacement parts?

You can find genuine Central Brass replacement parts at your local distributor. Note: Genuine Central Brass replacement parts must be used to ensure warranty coverage.

Can I Make Adjustments to Increase the Flow of Water?

The 1992 Energy Policy Act directed manufacturers to restrict the amount of water released from faucets. In some instances, this flow was reduced from 5 GPM (gallons per minute) at 60 PSI (pounds per square inch) to 2.2 GPM at 60 PSI.

Therefore, it is advised that you do not remove the flow restrictor from your faucet. All Pioneer faucets exceed this government regulation. Most of our Kitchen and Lavatory faucets come with 1.5 GPM at 60 PSI.

Are Central Brass faucets easy to install?

Central Brass strongly encourages you to use a certified plumbing contractor to professionally install our faucets. Central Brass faucets can be easily installed with the right tools.

I purchased the wrong model. How can I get reimbursed for my uninstalled faucet?

Returns are subject to return policies at the location of purchase.

How do I adjust the timing on a slow-close faucet?

For an illustration of how to adjust a slow close faucet, please click here.

If you have an older generation slow close faucet, repair kits (CS-49016C, H, and P) can be purchased to convert to new generation slow close stems.

Can I upgrade my existing Central Brass faucet with a ceramic disc cartridge?

Yes. Compression stems and seats can be removed and replaced with Central Brass ceramic disc cartridges. For detailed information, please refer to Ceramic Retro Fit.

How do I figure out which stem I need for replacement?

Please refer to the Stem Reference Guide.

How do I know which Seat item number I need to replace my old Central Brass faucet?

Please refer to the Seat Option Reference Guide.

What spout options are available?

Please refer to the Spout Reference Guide.

What handle options are available?

Please refer to the Handle Reference Guide.

What wall-mount flange options are available?

Please refer to the Wall Flange Reference Guide.

How do I figure out what shower stem I need for replacement?

The following stem options are available for two/three handle tub and shower sets:

  • K-2-CT for Hot and Cold
  • K-2-DT for Diverter
  • K-3-CT for Hot and Cold
  • K-3-DT for Diverter
I have an old Central Brass tub and shower valve. Can I upgrade the trim without changing the valve inside the wall?

Yes, you can upgrade the trim without changing the valve inside wall. Please see below for available options.

  • TC-2
  • TCR-2
  • TC-2-L3
  • TC-3
  • TCR-3
  • TC-3-L3
  • TC-3-C3
  • T-2
  • TR-2
  • T-2-L3
  • T-3
  • TR-3
  • T-3-L3
  • T-3-C3

Note: The L3 and C3 handle options are only available for the new style stem (K-3-CT). All trim options are available in Polished Chrome and PVD Brushed Nickel Finish.

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We’re here to help.

We take customer service seriously. We’ll help you find the right product and work just as hard to make sure it’s a perfect fit. Call us any time you have questions about a product, an order or troubleshooting.

Builders trust Pioneer

The Pioneer family of companies has provided top-quality faucets and fixtures to builders, contractors and plumbers for more than three decades. Each of our brands – Pioneer, Olympia and Central Brass Company – is uniquely designed to meet the needs of a particular market and delivers on the Pioneer promise of excellence and reliability.

Find out which Pioneer faucet is right for your next project. Contact us today.